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Case Study:
Utilities Total Transformation

Organisational change and leveraging a substantial
data asset

We were engaged by a relative newcomer to the UK energy market to help them create value for their customers by using their data. 

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Background:

  • Rapid and substantial business growth

  • Large amounts of technical and process debt and poorly performing tech function

  • No access to analytics and insight

  • A desire to be “led by data”

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Objective:

  • Ensure tech and data teams are ready to support growth

  • Ensure tech and data stack can support the business aspirations

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Solution:

  • Redesigned and rebuilt tech and data teams

  • Implemented new tech stack to support data-led decisioning

  • Implemented bast practice ways of working

  • Created a new data science, insight and dashboarding capability

  • Ran a programme of culture change to drive better data-led decisions making

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